How to Deal with Difficult Tenants and Their Complaints

March 11, 2021
60 Mins
Paul Flogstad
$199.00
$249.00
$249.00
$279.00
$249.00
$199.00
$249.00
$199.00
$199.00
$249.00
$249.00
$199.00

All prices mentioned above are for single user access only. For multi-user access, kindly call us on (818) 584-2346 or email us at cs@grcsolutionz.com

March 11, 2021
60 Mins
Paul Flogstad
$199.00
$249.00
$249.00
$279.00
$249.00
$199.00
$249.00
$199.00
$199.00
$249.00
$249.00
$199.00

All prices mentioned above are for single user access only. For multi-user access, kindly call us on (818) 584-2346 or email us at cs@grcsolutionz.com

Common Tenant Problems and How to deal with them!

As a landlord or property manager, it might feel like your tenants are always complaining about something. Yes, you’re legally obligated to abide by certain tenant rights laws, but you still have the opportunity to resolve tenant complaints peacefully and diplomatically. To start, let’s cover what renters care about when it comes to their home or apartment. Along with the top-requested amenities renters want, they also don’t want to deal with the following:

  • Noisy Neighbors
  • Pests
  • Appliance/Maintenance Issues
  • Safety Concerns
  • Ask yourself if this is the type of person who raises unreasonable complaints all the time, or has this person historically been reasonable in his or her requests? 
  • If the latter’s the case, you might want to try working with the person to solve the problem for the sake of maintaining the relationship. 
  • One “unreasonable” request, if isolated, isn’t a big deal in the long run. But if this is part of a pattern of unreasonable complaints, you’ll want to find an alternative resolution.
Webinar Objectives

Terrible tenants can make your job as a landlord tough. Some of them pay rent late every month, while others are careless and damage your property. Most property owners face the hassle of dealing with difficult tenants at some point, and it is not easy. 

Applicant screening is excellent for weeding out many tenants that may become an issue down the road. However, it does not account for changes in a tenant’s financial circumstances, emotional state, or personal situations. This webinar will review these common problem tenants so you can recognize them early and respond accordingly.

During this information-packed webinar, Industry expert Paul Flogstad will discuss the best practices on how to deal effectively with these tenants. Also, Paul will provide proactive steps that landlords can take to deal with them. Moreover, a number of strategies will be brought forth to ensure your success during the webinar.

Webinar Highlights
  • During the webinar, Paul will cover the following types of tenants and how to work with them:
    • Late or partial-paying payers
    • Wrecking balls
    • Hosts to all
    • Whiners
    • Indulgent pet owners
    • A Bull in a China Shop
    • Day Late and A Dollar Short
    • How to Deal with Tenants Who Break the Law
    • How to Deal With Tenants Who Complain Constantly
  • There are a number of common tenant problems and Paul will discuss solutions. These problems are:
    • Pest Problems
    • Roofing Issues
    • Broken Appliances
    • Security Deposit Issues
    • Violation of Rules
    • Past-Due Utilities
    • Purposeful Damage
    • Illegal Use of the Home
    • Eviction
Who Should Attend
  • Owners
  • Property managers
  • Maintenance staff
  • Housing authority staff
  • Developers

Event Registration

$199.00
$249.00
$249.00
$279.00
$249.00
$199.00
$249.00
$199.00
$199.00
$249.00
$249.00
$199.00

All prices mentioned above are for single user access only. For multi-user access, kindly call us on (818) 584-2346 or email us at cs@grcsolutionz.com

Paul Flogstad

Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training. Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies. He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations...
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